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Investigation And Research On The Issues Of Doctor-Patient Communication

Posted on:2013-12-28Degree:MasterType:Thesis
Country:ChinaCandidate:Q S ZhaoFull Text:PDF
GTID:2255330398985459Subject:Ethics
Abstract/Summary:PDF Full Text Request
Nowadays, doctor-patient relationship is quite tension and the reason ofmedical dispute is becoming complicated. Most common views show thatunreachable doctor patient communication is the directive cause. And lacking ofeffective communication is the most important problem of both parties. In addition,when people chase material condition, some medical workers lose their responsibilities.They ignore their professional ethics and are lack of communication with patients. Thisleads to crisis of trust between doctors and patients which affect the order of medicalmarket. Therefore, systematically comprehending and analyzing the problems ofcommunication between Chinese doctors and patients will provide basis and support inimproving this relationship. At the same time, it offers an effective way to avoidmedical dispute and build a harmonious relationship between patients and doctors.The survey questioned700patients and their relatives, as well as420medicalworkers in Dalian and Jinzhou hospitalized in form of questionnaire.Through the analysis and discussion of the result of doctor-patient communicationquestionnaire, we can know the current situation of doctor-patient communication, themain reason of medical dispute, and the effect of doctor-patient relationship. Thissurvey reflects the problems of communication between patients and doctors nowadays.Strengthen communication between doctors and patients, improving capacity ofclinician and their communication skill, and concerning department supervise about thiswill solve this problem. In this way, doctor-patient relationship will be improved,quality of medical service will be better, and patients will recover easily.
Keywords/Search Tags:doctor-patient communication, crisis of trust, communication skills, service quality
PDF Full Text Request
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