The Reasearch Of The10KV Electric Power Customer Service System Function Of HD Company

This article first elaborated the research background, purpose and significance of study.AndBased on the theory of electric power customer service system. Description of the HD company10KV electric power customer status, found the existing problem in the management andanalysis, Then proposed the establishment of the HD company10KV electric power customerservice system. The author has done a lot of work so that the10KV based electric powercustomer information, further perfect accuracy. This paper focuses on10KV electric powercustomer service system for the design, Through the system function in the setting of realizationof HD company10KV electric power customer fine management.Power customer information service system includes power customer power point,electrovalency, measuring methods, the design and application of spare power supply, electricpower equipment maintenance.Power supply marketing programme including price scheme,power supply, energy-saving programmes, fault treatment. Marketing knowledge base forelectric power customers understand the relevant electric power marketing in the field of law,regulations. New electrovalency policy, power plan, should hand in charge of electricity, powersupply contract in advance to inform public. Service system set user equipment usermanagement, charge management and user management.The establishment of HD company10KV electric power customer service system, The powersupply provides the user basic information, Power supply marketing scheme, The customer’sown power management. For data analysis, draw conclusion of inspection. Realize themanagement of refinement, A further embodiment "efforts to go beyond, the pursuit ofexcellence" of the enterprise culture.