Outsourcing Management Of Information System In Faw-volkswagen

In this paper, FAW-Volkswagen Automotive Co., Ltd. Chengdu Branch as themain production base in Chengdu that joint44first level supplier`s informationsystem-related decision-makers, managers and employees to participate in the servicelevel contracts and relationships involving governance questionnaire survey collectedinformation on contract management and relationship management related researchdata. And through research statistics and calculations, validated in the FAW-Volkswagen information systems outsourcing activities, contract management andrelationship management in the management of outsourced activities arecomplementary rather than mutually alternative assumptions.Based on domestic and foreign scholars on the specific contract managementelements and attributes of the relationship between relational governance, that carriedout more in-depth understanding and exploration. Use the Likert scale to collect data,using confirmatory factor analysis to analyze the data, and finally verify the hypothesis.Based on the above understanding, this study was able to focus on research from theFAW-Volkswagen information systems outsourcing contract to extract the keyelements and features of the relationship between governance variables affect up.Institute involves three contract management feature-based change and governancecharacteristics, enhanced relational norms, harmonious conflict resolution threerelationships and interdependencies governance variables. The results also show thatthe use of a well-structured and full interpretation of the contract management mode,both partners tend to use relationship management or supplement to further enhancethe level of outsourcing management. In addition, the study also found that variationsin contract management to some extent, trust and commitment will inhibit thedevelopment of two dimensions. This may be because the inherent interdependence ofthe contract change process requires mutual adaptation and running, rather than toimpose the use of contractual terms.Further, based on the FAW-Volkswagen management information systemsoutsourcing contracts and relationships characteristic elements of the concept ofresearch and demonstration confirmed the bilateral cooperation relations play an activerole in coordinating this is not just a form of a formal contract, as well as relations ofcooperation or psychological contract also has a very good effect.