A Study On The Electronic Reporting Process On The Basis Of E-government Cloud

With the deepening of the reform, the economic development and the constantly adjusting interests pattern, the social conflicts broke out constantly. Letters work in this situation, also be the important mechanism of the release of social contradictions, the difficult situation of the Letters office has helped build the government electronic reporting system, namely the "one-stop" sunshine reporting system. However, the existing electronic reporting system still has many problems, This paper aiming at the problems existing in the electronic reporting system, analysis the functions and demands of the electronic reporting system, To seek an ideal model system to adapt to the development of the petition system, help petition system practice better in the society and serve the public more effectively.Based on the analysis of traditional distributed service process and the disadvantages of the handling of complaint reporting, the author discussed the reasons and policy supports of the electronic reporting,to make sure the rationality of the existence of the electronic reporting system, through the analysis of the existing electronic reporting system, the author found that the existing electronic reporting system exist the following problems:such as electronic reporting system software application platform is not mature enough,the lack of a unified management system and technology platform, the reporting quality of the use of information resources level is not high, the lack of relevant laws and regulations system, reporting system structure is muddled-ness,etc. Through the analysis of the problems of electronic reporting system, The author try to build an internal demand and external demand frame.Firstly,in view of the demands,draw the cloud computing platform into the design logic model of electronic reporting system, and make interpretations for operation rules and functions of each module about how to solve the complaint reporting handling office.Secondly, the author bases on the system demand analysis, respectively, designs the business definition and management tools module, general building management module, basic components and safe protection and configuration module and resource module, to solve the problem of information between various departments, the closed block, realize the horizontal block, through the various sectors of mutual collaboration above effective prevention and resolution of repeated petitions, petition, bound to make visit to wait for a phenomenon, solve the problem of lack of a complaint reporting system of supervision, and examination mechanism, through the plan forecast analysis, realize the source of complaint prevention work, enhance the government’s response to sex, more efforts to put an end to the handling of complaint reporting exit.Finally the writer puts forward the corresponding policy recommendations through the summary of the system, which are mainly from the laws and regulations, system construction, the supervision system construction, consciousness system construction, purchasing service system construction and the government’s moral integrity construction Suggestions. The target is to achieve the sustainable operation of the government electronic reporting system.