Research On Internet Financial Consumer Right Protection System

Internet financial is an emerging financial industry, the emergence of the Internet financial fills some of the gaps in the financial sector, is a useful complement to China’s financial system. However, many factors of its development influence Internet financial consumer rights, making the Internet financial consumer right protection widely concern by scholars. Based on the definition of concept of the internet financial customers, combining the characteristics and value of the Internet financial consumer right protection, thereby lay a solid foundation for the study of the Internet financial consumer right protection.The introduction clarifies the concept and characteristics of the internet financial customers, and explains the special differences between Internet finance with traditional finance. During the rapid development of Internet financial, because of absence of the regulatory system and legal system, it damages the interests of Internet financial customers. At present, China still has not taken effective measures to protect the interests of Internet financial customers; it ignored the contradictions between Internet financial consumers and the financial institutions in some extent. But the frequent damages to Internet financial consumer right, urgently needing to improve relevant systems to protect them, maintain the legitimate rights of Internet financial consumers, healthy and sustainable development of Internet financial field.This article includes the following sections:The first part is the theoretical foundation of the Internet financial consumer right protection. It discusses the value, theoretical basis and basic principles of Internet financial consumer right protection, to form theoretical basis to research of Internet financial consumer protection.The second part is the related system of foreign Internet financial consumer right protection and the enlightenment to China. According to describe and analyze the United States, Britain and Japan on Internet financial consumer tight protection system, it explores the direction and enlightenment for the future development of China’s Internet financial consumer right protection system.The third part is the current situation of China’s Internet financial consumer right protection and problems. To elaborate the current situation of China’s Internet financial consumer right protection system from our legal system, the regulatory system and alternative dispute resolution mechanisms and analyze the existing problems and deficiencies.The fourth part is to make recommendations on improving China’s Internet financial consumer right protection system. For the above, our relevant departments should take active measures to improve the Internet financial consumer right protection system from the legal system, the regulatory system, alternative dispute resolution mechanisms, and industry self-regulation.