Research On The Service Innovation In Ericsson Communication Dalian Branch

With the rapid development of communication technology, mobile communications equipment suppliers, whether it is equipment or technology requirements are increasing, growing competition in the market, companies must find new growth in corporate profits, and improving the comprehensive strength and competitiveness, and communications equipment providers must carry out technical innovation and service innovation. Continuous innovation in communications technology breakthroughs and development to a certain level, the only service innovation is the communications provider to win more opportunities to get key points higher profits.At present innovative research service for mobile communication systems vendors can be said that very few, based on this case, this article Ericsson Communications Dalian Branch of the research object, its service innovation system. Based on theories about service innovation related domestic and foreign scholars, combined with the actual situation on the Dalian Branch of Ericsson Communication Service Innovation in-depth study, not only help improve their own service and innovative theoretical system, but also improve the entire staff of the importance of service innovation make service innovation become the core competitiveness of enterprises.Through in-depth analysis of the current situation in Dalian Branch Ericsson Communications, summed up fast three main problems have existed in the service there may be room for improvement on the service, less innovation, and the brain drain, which restricts the development of enterprise services volume level. Combined with the actual situation of enterprises, build the overall framework of a service innovation system, including:service organizations, service content, service culture, services, technology products and strategy selection and coordination of the five factors, through these five aspects of innovation research Ericsson communications Dalian Branch to service innovation research, and put forward specific safeguards. I hope that through this research, able to service innovation Ericsson Communication Dalian Branch to provide some guidance, but also want to be able to other domestic Dalian Branch similar situation with Ericsson mobile communication system supply companies play a reference and reference.