Reseach On Tax Services Innovation Based On Public Service Theory

In recent years, countries around the world are working on developing newstrategies for the modern tax collection. As part of the basis of tax collection, taxservice is an important indicator of a country’s tax collection levels. For improvingTax compliance, reduce costs and taxes levied to enhance communication and othersignificant impact on the modern construction of a new pattern of tax collection. Inmid-December1993, the central government issued "Decision on the implementation of thefinancial management system of the tax system". An original tax authority solely on tax collectionis divided into State tax and Local tax. After10years of operation, the storm was the performanceof daily rent land tax collection levels. But the reality is that the tax base is relatively small, anddifficult to control, the high cost of collection, and sometimes even requires a multi-sectoralcommission levied, escrow, spawned countless tedious link.This paper is based on the development process of the review of tax services.The paper summarizes the results of the theoretical analysis and case studies of taxservices, ask questions and solve problems. The author uses Wuxi Municipal LocalTaxation Bureau ’s first tax services as an example to analyze the remaining issues. Bycarrying out an " taxpayer service expectations and satisfaction " special investigationby a variety of ways, such as the Chamber, home, telephone, e-mail, the paper studies the new situation and the characteristics of the taxpayer, and desires to explore waysto improve and optimize our tax services.