Under New Normal State,Research On The Problems And Countermeasures Of Tax Service In Local Taxation Department Of A City,X Province

Tax service work through every corner of the tax work,as an important part of the management of public utilities and key business of the tax departments,it attracts more and more social attention,tax service has become the focus of the work of the national tax,great changes have happened in the concept of tax service,service mode,service form and so on.With the continuous development of economic and social,"new normal" has quickly become a pervasive economic keywords,the economy "new normal" objectively determines the tax "new normal",under the tax "new normal" for a better job of tax service work put forward new task,tax services face new opportunities and new challenges.How to optimize the tax service,improve service quality and level,create a good relationship are a necessary requirement for the tax collection work of the new historical period,is also an important topic of tax department in the current.Under the new historical starting point and time background,the scientific understanding and dealing with the tax service work under the new normal has the vital significance.The general idea of this paper is to discover the problems,analyze the causes of the problems,and put forward the corresponding improvement measures.This paper first expounds the connotation of tax service and new normal state,and states the development trend of tax and tax service work under the new normal background,introduces the basic theory of tax service,including public finance theory,tax compliance theory,new public management theory,new public service theory.Combined with the tax service status and the results of taxpayer satisfaction survey of A city land tax system,pointing out the problems in the current tax service work,such as the concept of tax service is lack,the service efficiency is not high,the tax software is too much and not stable,and so on.Analyzes the reasons for the above problems,they influenced and restricted by the factors of the deviation of the concept of tax service,quality and tax service work is not adapt;tax service mechanism is not perfect;lack of the support of information technology.In view of the shortcomings of the new normal tax service work,putting forward the concrete suggestions to optimize the tax service,mainly from the update service concept,innovative service means,service system construction,strengthen the team construction and so on aspects,trying to mention tax service level,to meet the requirements of the new normal.