On The Problems And Improvements Of Postal Universal Services In Pingdingshan City

Universal postal service, essentially refers to the government in the process of to provide postal services to the public, with the same standard, same specification and same charges to realize fairness and justice. Postal universal service as a basic civil right of communication security, its essence belongs to basic public services provided by the government. With "public goods" attribute, meet the needs of the social public service, belong to the basic public services, with the government leading and relying on the characteristic of public resources to provide services.In the postal continue to deepen reform of the big background, studied and discussed in this article, for Pingdingshan’s postal service in the process of reform, how to enhance the level of universal postal service in market competition, meet the demand in different parts of the universal postal services, postal universal service regulation and strengthen the universal postal service provide reference and basis for the post road safety, to establish the perfect system of universal service, for public policy objectives of Pingdingshan’s city and to provide a solid foundation. Therefore, the research has important theoretical significance and practical significance.In this paper, by using the theory and method in combination with empirical method, comparative analysis and literature research methods, such as the comprehensive summary based on the analysis of the present situation of Pingdingshan’s universal postal services, based on the experience of the foreign regional postal universal service, puts forward the Suggestions on improving the capacity of Pingdingshan’s universal postal service. The paper is divided into five parts:The first part is the introduction. Including the research background and purpose, research significance, research status at home and abroad, research contents and methods, etc., mainly elaborated in this paper, the research train of thought.The second part expounds the concept of universal postal service system, characteristics and the significance of government support to enhance the level of universal postal service on the basis of.The third part took Pingdingshan’s postal universal service as an example, through the network of delivery, postal business services and postal delivery time limit and expounds the present situation and problems of user satisfaction of the postal service, it is concluded that the universal postal service is mainly the following deficiencies:infrastructure investment insufficiency, the universal postal service object satisfaction is not high, the supervision and management mechanism is not perfect, the universal postal service legal construction lag and post road safety situation is still grim.The fourth part concluded the advanced experiences of universal postal service from Germany, Japan, the United States, Britain and other countries, it also concluded the following enlightenment:establishing and perfecting the laws and regulations is to promote universal postal service guarantee, intensify reform and innovation is the basis of improving the capacity of universal postal service on the basis of the premise, improving the capacity of universal postal service as the main body of government regulatory responsibility goals and strengthen market supervision and management.The fifth part put forward some countermeasures to enhance the strength of Pingdingshan’s postal universal services from the perspectives as follows: strengthening universal service infrastructure construction, promoting the development of innovation, improving service ability, improving the universal postal service supervision and service mechanism and strengthening the post road safety regulation put forward Suggestions on improving the capacity of Pingdingshan’s universal postal service. To strengthen the construction of universal service infrastructure aspect, mainly includes:strengthening the construction of postal service outlets and more postal infrastructure construction in rural areas; Promote innovation and development, improve service ability, mainly including:scientific plan of universal postal service and to carry out the universal postal services, research, and the organization to carry out the universal postal service to check the other cities, strengthen the guidance of the administrative law enforcement work universal postal service, to carry out the universal postal service major cases of administrative law enforcement supervisory work and to carry out the "consumer experience activities"; Universal postal service supervision mechanism, mainly including:strengthen the government supervision and management, guide the social supervision and management, improve the service quality management mechanism and carefully perform the duty of a government management; To strengthen the post road safety regulation, mainly including improve the system of security supervision system, establish and improve the joint working mechanism, pay special attention to the safety capability,to develop the universal postal service standards and improve the universal postal service of all kinds of security mechanism...