The Study On Optimizing Business Process Of A International Freight Forwarding Corporation

In recent years, with the international division of labor and the rapid development of foreign trade, the international freight forwarding industry has also developed, and the development of the environment and conditions are also constantly improving. But on the overall, the number of enterprises is a lot, but the size is not large, service capacity is limited. With the increasing competition, forcing enterprises break through the bottleneck, optimized the process, in order to make sure the company could continue to develop healthily.First according to the benchmarking method, theory of constraints, causal analysis method, key success factor method, ECRS method and other business process optimization theory to find out the problem of business process in A international freight forwarding company, including receive booking, checking and make booking, trucking and customs declaration, bill confirm and issue, charge confirm, pre-alert and follow up. Then according to the relevant theories and methods, study the idea and principles of the process optimization of A international freight forwarding company. Finally, analyze the optimization of A international freight forwarding company with seven aspects of the process link, they are process of receive booking, process of make booking, process of trucking and customs declaration, process of bill confirm and issue, process of charge confirm, process of pre-alert, process of follow up and the whole business process. Find out the solutions and strategies to improve the overall operational efficiency of A international freight forwarding company.