Study On The Service Standardization Of China Community Cultural Centers

In the sub-districts and towns of China,there was the primary form of the Community Cultural Centers since 1980s.With the public having more and more cultural needs in the 21st century,the number of Community Cultural Centers is increasing sharply,especially in Shanghai and other eastern developed cities in China.Community Cultural Centers of Shanghai are far ahead other cities in China not only in scale level but also in service level.Some scholars' study on Community Cultural Centers mostly focus on one particular city and do a comprehensive study,others concentrate on the function and system of Community Cultural Centers.There are large differences among Community Cultural Centers in different areas in China.Studying the service standardization is a new view of studying Community Cultural Centers which is helpful to make the number increasing,improve the service and meet various needs of residences.Research methods are including literature review and field survey.In the field survey,visiting 37 Community Cultural Centers in Shanghai,Qingdao and Jinan Using interview,observation technique,object gathering and questionnaire survey gather materials.Using the general inductive approach analyzes the materials.Knowing the situation,finding the feature,working out some solutions to the problems during the development of Community Cultural Centers in China.Describing the situation and feature of service project setting and service using.There are three problems of cultural resource delivery system,policy documents and cultural practice of service project setting standardization.Finding out the suggestions to improve serving project standardization.Describing the service using through service identifier,service guideline,service time,service facility usage,digital information service and service evaluation.Coming up with countermeasures in top level design and practice level aiming at the problems during the service use.