Research On The Problems Of Consumer’s Right To Regret

In recent years,with the rapid development of economy in our country,which changed people’s way of life greatly,shopping online becomes an indispensable part of people’s life.Ocean terminal electronic commerce shopping mode come into all aspects of people’s life,for example,Alibaba,taobao,Meituan,weipinhui,jingdong.The new way of shopping which not only has the advantages but also has many disadvantages,which compared with the traditional commodities trading.Due to online shopping appeared in our life on the early time,and the network trading platform related system is not perfect,there are still some loopholes about the standardized management,which remains to be improved.Such as: the complexity of the transactions of market process existence in the network environment,information is asymmetry,virtualization and remote of payment network in the transaction process,the consumer and business operator to trade is not like traditional trade which is face to face,at the same time,the operator hope that benefit maximization in the transactions of market process,usually show their goods as possible as valuable information,conceal the bad goods information,gives the consumer and business operator of the trust degree is greatly reduced,transaction security is reduced,the consumer rights and interests protection.In October 2013,China’s newly revised“consumer rights and interests protects the law”(hereinafter referred to as the “new” from act “introduce back.So the emergence of a new in the protection of online shopping consumer rights and interests in no doubt play a remarkable role.The law stipulates clearly: though mail order、TV 、the network and so on,consumers buy the most of goods,who can have the right to return the product without reason in seven days.But the Consumer Protection Act established the rights of rescission,which do not apply to all sales mode,and it also musts conform to the legal provisions of the applicable scope,whose exercise way and exercise terms of preemption also have some rules.This article mainly analyzes the requirement of consumers back right.Besides the background and conclusions of the topics of this paper,this paper is divided into four parts:The first,focuses on the concept and characteristics of the right of consumers go back on our word.To deny the right concept,the main reason from three aspects analysis set.Through four aspects to the detailed analysis of features of right to regret,regret for the following research our country consumer rights law applicable to the theory and practice basis.The second part,mainly discusses the use of the reasonable definition of the right of consumers go back on our word law.This part mainly has three aspects in this paper.That is applicable back range of goods,return goods should be in good standard,reasonable allocation of cost of the right to go back on our word.To lay a foundation of further explore consumers go back on our word right below.The third part,focuses on exercise of the right of consumers go back on our word.This part analyzes the verbal or written notice to the operator and direct mail goods two big problem.By the case analysis of the two ways,which can reflect the rationality and significance.The fourth part,tells the story of a period for exercising the right of consumers go back on our word.The point analyzed by two sections from time and time limit of the length,and analyzed the reasons.