Discuss The Protection Of Consumer Rights And Interests In The Express Industry

Delivery service,as the end of the Internet service industry,with the rapid of the Internet has obtained a huge space for development.Whether it is state-owned express-postal courier,or private express delivery companies,all of them have shown a brilliant development scene under the rapid development of express industry,and indirectly mapped out the prosperity and development of our country’s express market.Such a rapid development must lead to a series of problems,such as slow speed,delayed,damaged or even lost,the legitimate rights and interests of consumers have been a serious violation.However,at present,China’s express market is facing imperfect supervision,such as self-defects and other serious problems led to the rights of consumers struggling.Our country’s express market is facing endless problems,mainly for the imperfect law,the uncertainty of the regulatory body and the express industry’s own shortcomings.The main reason for the damage to the rights and interests of consumers is that express mail in the process of facing delays,damage or even loss of risk.The main reasons for these phenomena are: courier service contracts exist in the form of a large number of legitimate rights and interests of consumers,courier service quality standards.In addition,the protection of consumer interests are not infringed,but also must accelerate the introduction of courier law,improve the industry access threshold,a clear regulatory body,the establishment of the national nature of the trade association.But also through other means to strengthen the administrative supervision and give the express industry to give full play to its self-discipline role.