The Improvement Of The Online Mediation Mechanism Of E-commerce Dispute

This paper is talk about online mediation,especially foucus on how online mediation apply to E-commerce disputes,the online mediation is one of the most important resolution of the Online Dispute Resolution.Online mediation and the traditional mediation are consistent in essence,howerver,they have different form.Online mediation is working in the Internet,so it has lots of features,such as: it is convenient,rapid,and economical.Online mediation wants to running well,it can't without the support of money,so the operation pattern is the key of whether online mediation can go a long way.Compare to online mediation of our country,online mediation of abroad develops fairly well,they has lots of online mediation organizations,such as: Online Ombus Office,Cyber Court,Online Mediator,and so on.Compare triditional dispute resolution to online medition,we can found that online mediation has lots of merits.However,online mediation has some issues waits to be resolved,for example: it has not been legally recognised,shorts of rules of procedures,lack of public awareness,and mediation agreements can not be effective execute.Aiming at these problems,we put forward some solutions: pertect the People's Mediation Law,establish a unified rules of procedure and credit system,enlarging propagation of online mediation,set up enforcement mechanism,and so on.