Evaluat Ion Of ERP System Application Effect Of Company E

Under current fierce competition market environment, company E decides to implement Enterprise Resource Planning(ERP) to enhance their operation efficiency, this system has wide impact, high implementation cost, long implementation cycle, high implementation risk and high maintenance cost attributes. One year after ERP implemented, the feedbacks from all departments basically agree that ERP system has brought values to the company, but also has some negative feedbacks. With this situation, business leaders are hoping to make a comprehensive evaluation for ERP system, the purpose is to expect ERP system can create long-term value for enterprise. How to objectively evaluate the application effect of ERP system which already spent huge money, so far there is no general standards in this field, it needs further exploration and research according to the actual situation of company E.Based on the evaluation requirement, firstly introduce the basic concept of ERP system, the main implementation process and the main application problems; secondly, summarize the existing ERP system application effect evaluation methods within the industry, analyze the practical value and application features of ERP system from two aspects: direct effect and indirect effect. Analyze whether those existing evaluation methods suitable for company E, leverage Balanced Score Card's four dimensions plus system technology dimensions, totally from these five dimensions to evaluate ERP system application effect, use analytic hierarchy process and fuzzy comprehensive evaluation to convert evaluation index from qualitative question to quantitative question, and do calculation; finally, apply this evaluation method to evaluate company E's ERP application effect, and analyze the evaluation result.