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Research On The Status Quo And Countermeasures Of Quality Management Of T Inspection LTd. Ningbo Branch

Posted on:2018-04-29Degree:MasterType:Thesis
Country:ChinaCandidate:G P LiFull Text:PDF
GTID:2359330536985358Subject:Business Administration
Abstract/Summary:PDF Full Text Request
In recent decades,China's foreign trade gained rapid growth As a national important port city,Ningbo city also made a hitherto unknown development of foreign trade performance,and continuously maintained a momentum of development to continuously improve.Inspection of import commodities inspection work has been a necessary link in the process of trade,and the third party inspection in ningbo foreign trade and economic development,upgrade can't also play an irreplaceable important role.However,with the increasingly complex foreign trade environment,as well as the increasingly intensified competition in the region of third party inspection,The quality management of the inspection company has become increasingly important,Commodity inspection companies are gradually aware of their business processes,departmental duties and job functions,customer needs and customer satisfaction,and many other aspects closely related to the quality of the product.Therefore,the research of quality managementt status quo of the third party inspection in Ningbo,The main problems in the analysis of the quality management,and put forward reasonable and effective countermeasure and the suggestion is extremely practical significance.In this paper,on the basis of summarizing the related theories and methods of quality management expounds the related concepts and models of the quality managementt of the third party testing organization,we use the quality management of T inspection company Ningbo branch as a case study,mainly through three aspects of quality management of the inspection,inclouding company business process analysis,customer satisfaction survey,internal and external audit and so on,sort out the company's current problems related to quality management,analysis of the root causes of the problems and causes.Finally,the paper gives the detailed measures to improve the quality management level of the company,such as optimize the business process,improve customer satisfaction,optimize internal and external audit and so on,then base on the theory and method of total quality management to giving some ideas and countermeasures to improve the total quality management of this company.The research results can help the T inspection company Ningbo branch to improve their own quality management and service level from the business process,customer satisfaction,internal and external audit and other aspects,but also provide reference and experience guidance measures to improve the quality management of Ningbo city and inspection company in China,it enriches the contents and methods of the qualitty management of the third party inspection institution.
Keywords/Search Tags:Third party inspection, quality management, business process, total quality management
PDF Full Text Request
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