Research On Basic Service Ability Construction Of Urban And Rural Residents’ Endowment Insurance In Chenzhou

In the nineteen report of the party,it is proposed to build a multi-level social security system covering all citizens,balancing urban and rural areas,clear rights and responsibilities,ensuring moderate and sustainable development.Fully implement the national insurance plan.Urban and rural residents basic pension insurance(hereinafter referred to as urban and rural residents)as an important component of the social security system,with the public demand for urban and rural household insurance service diversification,the basic level insurance agencies in urban and rural areas are facing greater and greater challenges.Urban and rural resident insurance agencies directly serve the vast number of urban and rural residents,and whether they can provide convenient and efficient service is directly related to the establishment of a sound social security service system in China,which is related to the success of the great cause of building a well-off society in an all-round way.This article from the government purchase service,new public service and government performance management theory based on the theory and practice of social insurance agency service ability construction at home and abroad,using the questionnaire form,for business to the insured people’s subjective experience as an important basis to reflect grassroots service ability,and comprehensive analysis of Hunan Province,Chenzhou city and county(city)and township(town),village(community)situation of three level grass root service ability of organization construction and the existing problems,and puts forward improving layer service ability of Chenzhou city urban and rural residents basic pension that advice,has certain theoretical significance and practical value to promote the sustained and healthy development of the pension the insurance business.In the main frame of this paper is divided into five parts,firstly,briefly introduced the basic situation of the development of urban and rural residents in Chenzhou basic pension insurance at present,points out the contradiction between the agencies in charge of grassroots service ability and insured the growing demand for more and more outstanding,we must strengthen the basic service capacity building to promote the sustainable development of urban and rural basic endowment insurance residents.Domestic and foreign scholars to strengthen the social insurance agency orgnaization of service ability construction put forward new ideas and new methods,worthy of reference,followed by the definition of the basic old-age insurance system for urban and rural residents,urban and rural residents basic pension insurance agencies and grassroots grassroots service concept and ability construction,government procurement of services,new public service and government performance management three the theory of grassroots service ability are elaborated;thirdly,the development of the basic old-age insurance system for urban and rural residents in Chenzhou city and the services to the grassroots capacity building was introduced,the questionnaire survey results as an important basis,reflect the service ability are analyzed.In addition,the construction of basic old-age insurance basic service ability Chenzhou City: handling the imperfect management system;business management model is not perfect;service system Inadequate construction of funds,insufficient investment in funds,backward construction of service platform at the grassroots level and the improvement of management team.Finally,aiming at the existing problems,this paper puts forward the transformation of government management mode;reform of business management model,give the place more autonomy;perfect the system,improve the service level;increase financial input,improve the basic conditions of service agencies;to speed up the basic platform of information construction;strengthen the management team construction,put forward to enhance the service capabilities in the transformation of government management model;improve the system;increase financial investment;strengthen the handling team construction proposal.