Research Optimizing The Window Service Of H Housing Bureau System

The window service of government is the platform for direct contact between government departments and citizens,the masses can experience the service of the government's staff.providing good public service,improving the quality of service and the satisfaction of the masses,is one of the contents for developing a service-oriented government.The most obvious way of public services is the window service.Therefore,optimizing the window service of government system has great influence on development of service-oriented government.This paper takes the window service of H housing bureau as the empirical research example,baseded on new public management theory,new public service theory and service-oriented government theory,comprehensive use of literature study and questionnaire survey,to the window service of H housing bureau on development status and the problem of the overall analysis,then puts forward the idea of improving the construction of the window service.According to the article to strengthen the comprehensive quality of windows staff,set up service awareness and set up window staff training mechanism;create one-stop service mode,optimize process flow and integrate window functions;improve the incentive system,increase salary incentives,reputation incentives,promotion incentives and environmental incentives;increasing investment and strengthening official website construction is currently the focus of enhance the window service quality of H Housing bureau.