Improve The Pharmaceutical Retail Enterprise Quality Management And Business Studies

Aim Through the research to understand the pharmaceutical retail enterprise of jinshui district in the actual management problems that exist in the process of quality management,analysis according to existing problems,and puts forward corresponding measures and Suggestions for improvement.For the pharmaceutical retail enterprises to provide reference for better accord with the requirement of medicine GSP,thus to ensure drug quality and safety of patients.To improve the pharmaceutical care and the competitiveness of pharmaceutical retail enterprises,thereby further on the way of development.Methodology In this paper,using literature research,questionnaire research,field observation,interview and other methods,analytic of Zhengzhou jinshui district pharmaceutical retail enterprises in the actual daily operation and quality management problems.Literature research results show that the input in Chinese hownet database retrieval word theme "drug retail,management quality management\",as of January 1,2017,200 accurate searching literature,delete article 96 has nothing to do with the theme of literature,literature on the subject,104 remaining,which related to drug retail enterprises quality management literature has 20,accounted for 10% of all relevant documents to the subject matter,thus,at present our country on the study of drug retail enterprises quality management are relatively few.Through the study of the revised drug GSP,know to drug GSP for management to the specific requirements of the quality management aspects.Through questionnaire survey,field observation and the interview way up in Zhengzhou Jinshui district pharmaceutical retail enterprise management quality management conditions as a result,and analysis the existing problems,and find out the pharmaceutical retail enterprise of Jinshui district GSP certification examination after the common existing problems and the insufficiency.According to the actual situation,put forward reasonable advice and measures.Result This paper elaborates the five parts.The first part briefly describes the overview of pharmaceutical retail enterprises;Mainly includes the definition of drug retail enterprises,the classification of the enterprise stores,enterprise development scale and growth of the number of stores development faced by the environment.The second part mainly introduces the GSP inspection guidelines for quality management of pharmaceutical retail enterprise management requirements,mainly summarized the serious defects of,item with major defects.Including the general rules,personnel quality,documents,facilities,procurement of the acceptance,display storage,sales and after-sales management.The third part introduces the questionnaires from design to recycling,and the results of the whole process of.The fourth part mainly analyzes the refining the pharmaceutical retail enterprise management and quality management of the actual problems and the analysis of the problem.Mainly includes the licensed pharmacists equipped with,personnel training,medicine back,from personnel quality promotion,prescription drug sales management,etc.The fifth part is for pharmaceutical retail enterprise management and quality management problems existing in the actual reasonable countermeasures and Suggestions are put forward.Conclusion Through the analysis of pharmaceutical retail enterprises in Zhengzhou jinshui district stores in the actual management problems that exist in the process of quality management,improve its quality management countermeasures and Suggestions are put forward.quality and safety of patients.4,improve service quality of pharmaceutical retail enterprises and enterprise competitiveness,and further on the way of development.