Research On Responsiveness Of The Unified Government Advisory Complaint Reporting Platform Of Zhejiang Province Yunhe County

The government's response and the government's return stress is an important theoretical issue in administrative science and an important practice area of administrative reform.Enhancing the government's return to stress is an inherent requirement for the modernization of the country's governance system and governance capacity.The unified government affairs consultation,complaints,and reporting platform is an important stage for the government to respond,and is an important carrier for the government's resilience.The Yunhe County Unified Government Affairs Advisory Complaints and Reporting Platform is a specific application of the Zhejiang Provincial Unified Administrative Advisory and Complaining and Reporting Platform in Yunhe County.It integrates government affairs consultation,complaints and reporting,supervision,inspection,satisfaction evaluation,and assessment assessment.Such distinctive features as convenience,convenience,and efficiency have changed the traditional model of one-way acceptance,one-way processing,self-monitoring,and self-assessment of complaints and reporting matters by functional departments in the past,which has helped to achieve accurate distribution,rapid processing,and information for consulting complaints and reporting matters.Sharing,and then optimize the government's responsibility system and organization system.Looking at the overall situation,Yunhe County's unified government advisory,complaint,and reporting platform has a higher quality of response,good response,and high public satisfaction.However,in actual operation,there are still problems such as the need for further strengthening of the response initiative,the need to further improve the transparency of the response process,the urgent need to strengthen the response timeliness,and the need to respond to the need for institutional safeguards.The emergence of these problems is mainly due to the lack of professional standards of operators and incomplete systems.It is necessary to solve these problems by refining the workflow,improving operational staff's awareness of responding to them,and strengthening assessments,so as to further enhance Yunhe County's unified government advisory and complaints.Platform back stress.