The Research On The Optimization Of "Internet + Government Services" Platform

The rapid advancement of Internet technology has brought profound and significant impacts on all aspects of social life.It continues to impact the original management concepts and management methods of government departments.In recent years,the development of the Internet has been changing with each passing day,and the impact on government services and processes has become more and more obvious.From coastal provinces and developed cities to inland areas and remote counties and towns,its influence has been spreading and growing.At present,the construction of the provincial and municipal services platform has been incorporated into the government plan and progressed steadily,with more and more online government offices and government services available to the community.The availability and efficiency of online government services have improved rapidly,forming a sound development with the support of favorite internet conditions.The provincial government services platform is assisting the network of “Internet + government services” to a new profound level.Under the support of the provincial-level government services platform,“Internet + government services” is about to flourish and develop rapidly.However,there are some difficulties encountered in the optimization of provincial government services platform,such as huge gap compared with advance provinces;inconvenient,unpleasant of on-line experience;inconsistent information regulations and process procedures.The reasons for all the problems of provincial government services platform are: the incompatibility between the mindset of civil servants and system and the requirement of platform;undeveloped information integration and sharing mechanism;weak unified elements and standard process etc.Therefore,the countermeasures and suggestions for the optimization of the provincial government services platform are as follows: First,boost to optimize the platform through improvement of mindset of civil servants and system;learn from the advanced provinces and strengthen assessment to stimulate the initiative and creativity of relevant civil servants.The second is to integrate provincial and municipal platforms through technology to ensure the integration and match between the provincial platform and the municipal platform,balancing and coordinating the development of online and offline platforms.The third is to optimize the online government services platform through procedure optimization to standardize the basic elements of a single-government services process and promote more integration of online government services.