The Dilemma And Overcoming Of China's Tourism Consumers' Rights Protection

In recent years,with the rapid development of China's social economy,citizens' tourism activities at home and abroad have increased significantly.The tourism consumption activities of tourism consumers run through the whole travel itinerary,and the booming development of tourism industry cannot be separated from the consumption behavior of tourism consumers.However,because tourism activities involve multiple industries and groups,it has complexity and particularity.It not only involves food,housing,transportation,tourism,shopping and entertainment,but also spans different industries and fields.And tourism activities in the process of tourism disputes also presents the diversification of the characteristics of both may occur between the tourism consumers and tourism operators,may also occur in the performance of tourism consumers and support between people,and even between the consumer and the third person may appear in tourism,the main might involve disputes and disputes over property damage and personal injury travel consumers of mental injury disputes.Practice,tour operators and performance of auxiliary disputes between people and tourism consumers and the most widely,and tour operators and performance of auxiliary and tourism consumers because the two sides to master the market information of unequal and fickle kinds of market main body,must be harmful to the realization of the tourism consumers' rights and interests,damage the tourism consumers' rights and interests.With the constant awakening of tourism consumers' rights consciousness,tourism consumption began an attempt to safeguard the legitimate rights and interests of their own,by all means but due to the imperfect laws and regulations in China mature and actually unequal status between the subject and the special features of the tourism consumption,and other complex reasons,led to the rights protection of tourism consumers thorns everywhere on the road,can not fundamentally solve the difficult situation of safeguarding rights.In this paper,based on the present situation,trying to overcome the dilemma from several aspects,including the practice of developed countries to learn from foreign tourism,perfect our country's existing laws and regulations,protect the lawful rights and interests of tourism consumers,on the rights of way are perfect for the deficiency of existing rules or improvement Suggestions,hoping to help the tourism consumer rights,safeguard the rights and interests of tourism consumers in deserve to suffer after damages or compensation,at the same time,strengthen the government supervision and regulation of theassociation the tourism market,multi-pronged ultimately promote the flourishing of our country's tourism market and tourism industry of the specification,Finally for the promotion of China's national economic development provides a strong impetus.