Research On The Existing Problems And Countermeasures Of Tax Service In Yancheng State Taxation Bureau

With the rapid development of social economy,the construction of a harmonious society become the current main melody,in order to achieve this goal,the functions of the government continued to service-oriented government,the change of the tax revenue work the most typical is the tax service,tax service is a modern mode of tax collection and administration,has important significance to improve the taxpayer compliance,to establish harmonious and publicans relationship,tax authorities at the grass-roots level from the aspects of tax service has carried on the positive exploration and attempt,has obtained certain achievements,but there are not allow to ignore problems in the work and shortage,how to solve the problems that exist in the tax service?Taking yancheng city national tax system tax service as the research object,based on the related basic theory,in-depth analysis of the yancheng national tax system tax service results,problems and reasons in the process of work.Then pay tax according to other domestic advanced areas of theoretical and practical experience,combined with the situation of yancheng city national tax system,has been clear about the tax service orientation,puts forward the four aspects of the change.In this paper,the following research methods are used in the research process:literature analysis,questionnaire survey,interview and statistical analysis,and from five aspects:In the first chapter,the introduction part elaborates on the research ideas,topic selection,structure,literature review and so on.The second chapter introduces the basic theory of tax service,including new public management theory,public finance theory,tax compliance theory,etc.Under the support of relevant theories,elaborated the tax service is the core of the service-oriented country duty work,is also a legal obligation,only pursues the service concept,to establish equal tax relations,can manifest in the process of tax service fairness,in accordance with the law,the principle of efficiency,etc,is required to provide the high quality service for the taxpayer.The third chapter analyzes the effectiveness,problems and causes of the system in the tax service as a case study.From "people,things,"three aspects to discuss in detail because of insufficient understanding of tax service,will eventually cause a series of problems,including the service consciousness,mass effect,the channel,evaluation mechanism and so on four aspects of the problem.In the fourth chapter,the successful experience of tax service in Tai'an City and Shanghai pudong new area is studied,and the achievements and experiences of domestic tax service are discussed.The fifth chapter puts forward the strategy of optimizing tax payment service from four aspects.The first is to strengthen the concept and consciousness,the second is to improve the quality of service,the third is to broaden the channels,and four is to build a scientific evaluation system.