A Study About Optimizing The Internet Portal Of Inner Mongolia Tax Authority

As the Internet technology grows rapidly,e-government affairs have been one of the most essential work for the government and this leads to the emergence and rapid development of tax website based on the Internet.The website of the tax authority is an important part of e-government affairs and it is the bridge to connect the tax authority with tax payers and the public.At the first beginning of the tax website,the only function was propaganda.But after the continuous integration,the tax website,now,can provide richer content,apps meeting the needs of tax payers and connotative service function,making it a place for the public to know the governmental work and deal with affairs online.The practicability of the tax website makes the public enjoy more convenient and more efficient service and makes the tax authority a more democratic and public department.However,problems arise with the rapid growth of the website construction,such as the opacity and lack of depth of the online information,the inefficiency of the handling affairs online,the lack of online interaction and the lack of reasonability of the website design etc.,which deeply influence the service of the tax website and the experience of the tax payers.In the currents situation,the combination of the national and regional tax website becomes a necessity.The question about how to make the tax website fit the needs of tax payers and the public,how to optimize the service function of tax website and how to promote the experience of the users in the future is the most important issue the authority should consider.By using the method of literature research,questionnaire and comparison,this essay will take the website of Inner Mongolia Tax Authority as an example,analyze its current situation and make the function of the website of the tax authority clear(the publicity of government information,online service,public participation and image display).After investing the using experience of users and comparing with the excellent websites,this essay will analyze the current service situation and outline the existing problems.In order to promote the optimizing of the function of the tax website,the essay will give suggestions about how to design the website reasonably,how to strengthen the depth of information publicity,how to promote the online service,how to improve the interaction function and how to perfect the system of evaluating.