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Research On The Quality Of Power Supply Service In Zhongmu County, Zhengzhou City

Posted on:2020-04-15Degree:MasterType:Thesis
Country:ChinaCandidate:Z F SunFull Text:PDF
GTID:2432330623958558Subject:Business administration
Abstract/Summary:PDF Full Text Request
If the economy wants to develop rapidly,the supply and response of electricity has an important impact.In the current wave of global economic development,power supply companies need to adapt to the current market development and market reform.Nowadays,the supply-demand relationship of various commodities in the market is changing day by day.The power supply company is no longer a traditional power supplier,but a power supplier and a power service provider.For power supply demanders,with the increasing demand for power,daily life has been unable to leave the power,and the dependence on power is increasing.In recent years,the problems of power supply and demand of electric power companies have become more and more prominent.There are some problems and power limitation measures in the peak power consumption of counties and townships in various provinces in China.In this situation,it is very important to investigate the service satisfaction of electricity service recipients.It is the duty of the power supply company to serve the public and bring satisfactory service to the public.Developed cities and developed counties have higher power supply stability rate and power supply service level.In this situation,the service quality of power supply companies in smaller cities and remote counties should be paid more attention,and the existing power supply service quality problems in these counties are relatively representative.This paper takes Zhengzhou Zhongmou County Power Supply Company as the research object,focusing on the power supply service situation and quality of power supply service of Zhengzhou Zhongmou County Power Supply Company.Hope to provide support and reference for the improvement of power supply service quality in various areas of our country.This paper mainly adopts the methods of literature review,questionnaire survey and field survey,and establishes a professional professional professional professional business survey,internal survey of power supply enterprises and external survey of power supply companies in Zhongmou County power supply service quality evaluation system,which provides direction for the improvement of power supply quality and satisfaction of Zhengzhou Zhongmou County power supply company,and from various angles.Targeted to improve the quality of power supply service in Zhongmou County.
Keywords/Search Tags:power supply service, service quality, customer satisfaction, power supply service quality
PDF Full Text Request
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