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A Research On Marketing Strategy Of X Bank's Credit Card

Posted on:2020-12-31Degree:MasterType:Thesis
Country:ChinaCandidate:L L WuFull Text:PDF
GTID:2439330602453014Subject:Business management
Abstract/Summary:PDF Full Text Request
With the changes in public consumption patterns,ideas and channels.credit demand is growing rapidly.Hence,credit cards,which are the means of modern consumption payment,have been widely used,and the credit card business has become a key project in the development process of banks.Credit card is the core of a bank's retail business,and is the spokesperson for banking services and brands.Credit card marketing banks take expanding their brands and increasing their profits as an important means to enhance the value of their products,which is also an important way to improve their core competitiveness,enhance their own development,change their business methods,and help them move toward internationalization.As a result,banks are rushing to grab this intermediate business.However,with the continuous growth of the number and scale of commercial banks,the constant changes of the market and the development of network channels,the competition among banks in the field of credit card business is becoming increasingly fierce.At the same time,customer demand continues to increase,and credit card homogenization becomes prominent.Therefore,it has become one of the challenges faced by commercial banks to think over how to provide personalized services and design scientific and perfect credit card marketing strategies according to market changes and consumer needs,so as to remain invincible in the fierce market competition.The purpose of this paper is to optimize the credit card marketing strategy of bank X,and uses the marketing 4P theoretical model as the research basis.It combines pest analysis,five-force analysis,swot analysis and STP theory.It applies literature research,comparative analysis and questionnaire survey methods to explore the current situation and existing problems of credit card marketing in bank X,and its target customers' psychological and behavioral characteristics,and proposes targeted suggestions on marketing strategies.Specifically,this paper firstly introduces the background significance of the topic,and the research status of domestic and foreign;followed by a review of the basic concepts of credit card business and related theoretical foundations;Then,it introduces the credit card development status and analyses the environment of bank X.It combines the questionnaire results to make a summary of the existing problems in bank X;Finally,it proposes marketing strategies and recommendations based on the actual situation of bank X,and it lists out effective safeguard measures.The conclusions drawn in this paper will help bank X better adapt to market changes,improve customer satisfaction and loyalty,develop new customers,and improve the market competitiveness of credit card business,thereby increasing bank profits.At the same time,The introduction of scientific and sound credit card marketing strategies that meet customer needs and adapt to market changes,it can enrich the relevant theories of credit card product marketing,and it has certain reference significance for the sustainable development of the credit card marketing business of the majority of banks.
Keywords/Search Tags:credit card, marketing strategy, environmental analysis, credit card marketing
PDF Full Text Request
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