Research On The Reform Of "Once For All" By The Taxation Administration From The Perspective Of Management Service

"once for all reform "means "one-time success and people's satisfaction".It is mainly to do a good job for the people and enterprise taxpayers as the starting point to further transform the government functions and improve the service quality and efficiency.It is to put forward higher requirements and standards for the government service from the perspective of the service object,and also to deepen and expand the reform concept of "releasing management service" and "running at most once".According to the requirements of deepening the reform deployment of "releasing management service" and the reform requirements of the provincial Party committee and the provincial government,the tax department implements the "one-time operation" of tax matters in a precise and in place manner,which is an important measure to respond to the expectation of taxpayers,improve the satisfaction of tax service and further improve the compliance of tax law.It is also an important measure to promote the reform of "releasing management service",implement the major project of "transformation of new and old driving forces" and optimize The important subject and political task of tax business environment.This paper uses the methods of questionnaire,case analysis,literature research and other analysis methods,combined with practical work experience,to study the "one-time success" reform of the tax department,taking Z City Tax Bureau as an example,in-depth analysis of the problems exposed in the reform.At the same time,taking the 2018 taxpayer satisfaction survey of Z Municipal Administration of taxation as the starting point,aiming at z Municipal Administration of Taxation The problems exposed in the reform process of "one-time running well" are sorted out,and the problems in four aspects,such as insufficient internal operation cohesion of tax department,tax service offside and so on,are sorted out.Starting from the problems,the breakthrough points are found,and the reform suggestions and measures are put forward.The suggestions and measures to improve the "one-time running" reform mainly cover four aspects:first,in the top-level design,by promoting equal dialogue on tax services without "offside",further expanding tax channels,exploring the establishment of a large service pattern,and two specific reform suggestions to promote the "one-time running" reform in-depth breakthrough;second,in the aspect of training and publicity,using new media to enhance the acceptance Tax policy mastering ability,efforts to improve the quality of tax service personnel,through improving the professional quality of tax cadres,to make up for the tax difficulties caused by the insufficient quality of individual industrial and commercial taxpayers;third,from the aspect of technical support,through building the tax service cloud platform,to provide powerful computing power for big data analysis to improve the information management ability,to connect the "one-time" reform Fourth,from the aspect of internal and external supervision,it is proposed to build a satisfaction evaluation system in line with the "one-time running" reform,do a good job in the supervision of reform results,and guarantee the smooth development of the "one-time running" reform.