Under The Background Of "Internet +" The CW Revenue Tax Service Optimization Research

With the support of modern taxation theory,tax service has become a new strategy and general trend of modern tax collection and management in countries all over the world.A good tax service environment plays an important role and a strong support for reducing the cost of tax collection,improving the efficiency of taxation administration,and improving taxpayer's tax compliance and satisfaction.It is the premise and basis for doing a good job in taxation.In the 2018 meeting,Premier Li Keqiang's report on the work of the government pointed out that the reform of the “distribution service” was deepened.In-depth promotion of "Internet + government services",so that more matters are handled online,we must also go to the site to strive to achieve "only one door","run at most once." In 2015,the State Administration of Taxation developed the “Internet + Action Plan”,which clarified that tax authorities can make full use of Internet thinking and use new technologies,such as cloud computing and big data to integrate tax service resources,to optimize taxation in the “Internet Plus” process.Service process,promote the construction of online taxation platform,and establish a new "Internet + tax service" model.At the same time,more tax service tools should be introduced as soon as possible to maximize the protection of taxpayers' interests,protect taxpayers' rights,improve taxpayers' compliance with tax laws,and inject new vitality and new impetus into tax modernization.Through the literature research method,STEP analysis method and qualitative research method,this paper collects,identifies,sorts and analyzes the relevant documents of taxation services at home and abroad,and forms a scientific understanding of the current tax service model.Under the background of the current social environment,technical environment,economic environment and political environment,systematically and comprehensively combing and clustering the various factors of tax service model.Through research design,selection of research objects,data collection(through interviews and observations),physical collection,data collation and analysis,and results presentation steps,the specific problems and current situation of the current taxation service model of the basic taxation department are proposed.Program and optimization recommendations.The paper is divided into five parts:The first chapter is the introduction part,which mainly introduces the background of the topic and the meaning of the topic,summarizes the research content of tax service at homeand abroad,the research ideas and research methods of this paper,as well as the existing deficiencies and innovations.The second chapter introduces the definition of related concepts,mainly the basic theory of tax services and the analysis of service norms,the introduction of the concept of “Internet +” and the analysis of the “Internet + Tax” action plan document.The third chapter conducts a survey on the actual situation of the current CW tax system tax service,analyzes it through typical cases,and conducts problem research through chart comparison data.According to the problems analyzed in the third chapter,the fourth chapter summarizes the problems existing in the tax service of CW Taxation Bureau and the work to be improved,and summarizes them one by one.The fifth chapter is aimed at the current and existing problems of the CW Taxation Bureau's tax service system,and proposes and measures to further improve the tax service work.It elaborates that the innovative Internet service model in the “Internet+” era is optimized,and the tax service quality is improved.Personalized service needs are met and the outlook for future tax service work is expected.The research report of this topic expounds the basic theory of taxation services,analyzes the development status and trends of tax service norms and “Internet + taxation”,and demarcates the research scope of this topic from the current reality of CW tax system tax service work.Tax-optimized tax-oriented services provided by tax authorities in the context of “Internet +” with taxpayer demand."Internet +" tax service as a new research field,due to the limited knowledge level,new field on the Internet at home and abroad and the theory research of the integration is not enough,the Internet tax service theory system is not yet mature,is theory guidance for grass-roots tax services,operability and innovative research results has not been formed.In order to further study the tax payment service under the new situation,the author will consult a large number of theoretical data and practical cases of tax collection managementand tax payment service,understand the tax payment service workflow of tax authorities,and re-understand the research status and future development trend of tax payment service.