Research Of The Influence Mechanism Between Workplace Ostracism And Knowledge Hiding

With the rapid development of knowledge economy and information technology,the knowledge is becoming more abundant.At the meantime,individual which is the carrier of knowledge plays an important role in various knowledge activities.The current research on active knowledge activities(i.e.knowledge sharing)is increasingly mature,but the practical effect is not satisfactory.Therefore,as the dark side behind the light,knowledge hiding and other negative knowledge activities have gradually become a new hot spot in the filed of knowledge management.Drawing on Conservation of Resources Theory and Cognitive-Affective Processing System Theory,the current study constructs a moderated chain mediation model to explore the influence mechanism between workplace ostracism and knowledge hiding,the mediated role of relational identification and psychological distress,and the moderated role of forgiveness climate.Based on 639 samples from local enterprises,Structural Equation Model is used for empirical test with the use of Mplus.The analysis results reveal that:(1)workplace ostracism exerts a significantly positive influence on knowledge hiding;(2)workplace ostracism indirectly influences knowledge hiding by relational identification and psychological distress respectively;(3)relational identification and psychological distress play a chain mediating effect between workplace ostracism and knowledge hiding;(4)the chain mediating effect is moderated by forgiveness climate: when forgiveness climate is more stronger,the negative relationship between workplace ostracism and relational identification is more weaker,while the chain mediating effect between workplace ostracism and knowledge hiding through relational identification and psychological distress is more weaker as well.The study on the influence mechanism between workplace ostracism and knowledge hiding from a rational perspective complements and enriches previous studies.The results suggest that managers should take measures to restrain negative knowledge activities such as knowledge hiding while encouraging employees to carry out active knowledge activities,so as to promote employee's creativity in knowledge resource by adopting multiple measures simultaneously.