Research On Capacity Building Of Commercial Bank Inclusive Financial Services

There are different levels of financial exclusion in the process of financial development.For example,vulnerable groups such as low-income people are often excluded by formal financial services and cannot obtain normal financial services.That concept of inclusive finance was proposed is based on such a reality.The goal of inclusive finance is to enable economic entities at different levels of society to obtain the necessary and reasonable financial services and financial support.In recent years,China's central government,central bank,and relevant government departments have successively introduced and issued some policies and documents related to inclusive finance.For example,in 2015,the State Council issued “the Plan for the Promotion of Inclusive Finance Development(2016-2020)”.In 2017,the work report of the central government clearly put forward the requirements to encourage large and medium-sized commercial banks to set up inclusive financial divisions;in May of the same year,the CBRC issued the “Implementation of Inclusive Financial Division for Large and Medium-sized Commercial Banks Plan” to promote the concrete implementation of the establishment of inclusive financial divisions by large and medium-sized commercial banks.As the main body of China's financial institution system,commercial banks are both inclusive financial service providers and leaders of inclusive financial innovation.Therefore,what strength their the capacity building of inclusive financial services and enhance the quality and effectiveness their inclusive financial services are related to the development level and sustainability of inclusive finance in the whole society.Based on a large amount of reading and combing of existing relevant literature,and through the investigation of G Bank's inclusive financial services and from focuses on the inclusiveness of commercial banks,the article studies and discusses the issues about the capacity building of commercial banks' inclusive financial services.It should include four parts:(1)A summary of the connotation,development process and related basic theories of inclusive finance to provide preliminary knowledge and corresponding theoretical basis for problem analysis for subsequent research;(2)Discussion on the basic structure of China's commercial banks inclusive financial service capacity building.Including the definition and basic elements of the capacity building of inclusive financial services for commercial banks;(3)Taking G Bank as a representative financial institution,conduct case studies on the capacity building of commercial banks' inclusive financial services.The focus here is to analyze the establishment of G Bank's inclusive financial service organizational structure,the construction of risk management systems,the operation of inclusive financial business,and the problems faced by inclusive financial business;(4)Put forward corresponding countermeasures and suggestions on how to improve China's commercial banks' inclusive financial service capabilities.It is mainly discussed from the two aspects of the external environment construction of commercial banks 'inclusive financial business development and the commercial banks' inclusive financial services capacity building.The main research conclusions and recommendations of this article: Conclusions:(1)The level of inclusive financial capacity building of the government and regulators directly affects the capacity building of inclusive financial services of commercial banks;(2)The capacity building of the inclusive financial supply side is largely limited by the capacity building of the inclusive financial demand side;(3)The continuous penetration of financial technology in the field of inclusive financial services is of great significance to improving the accessibility of inclusive financial services for commercial banks.Recommendations:(1)Inclusive financial providers need to find a balance between realizing long-term strategic interests and short-term commercial interests,in order to balance conflicts that may or may inevitably occur in the long-term,short-,and medium-term interests in the process of inclusive financial capacity building;(2)Commercial banks' inclusive financial credit business should formulate a differentiated credit management system to cultivate and gradually form a risk control system that meets the needs of special financial services;(3)To establish a governance structure and business management system is suitable for inclusive financial services.