| This study examined predictors and moderators of burnout and job dissatisfaction. Job demands, job overload, and resource variables including the value-expressive meaning of work, affective and normative commitment, perceived organizational support and volunteer attachment, were tested as predictors of burnout and job dissatisfaction. Resource variables were also tested as moderators of these outcomes. Online survey data were collected from 165 managers of volunteers from a variety of community support agencies within Ontario. Main effects reveal that funding demands, job overload, the value expressive meaning of work, affective commitment and perceived organizational support predict burnout. These variables along with volunteer attachment also predicted job dissatisfaction. No moderator effects were found for burnout however, interaction effects reveal that the value-expressive meaning of work moderates the effects of volunteer demands on job dissatisfaction, and that affective commitment moderates the effects of both volunteer demands and time demands on job dissatisfaction. |
