Promoting team and individual learning for virtual teams through feedback

This action research project, sponsored by and for the Royal Roads University (RRU) MBA Program, answers the research question; "What are the key elements required of a feedback process that will support enhanced team and individual learning related to working on virtual learner teams?"; Sub-questions of "What are the learner and program interests related to the feedback outcomes?" and "What was the learner experience of working with the existing feedback tools?" are also answered.; It was concluded that feedback plays a significant role in the learning related to working in teams and effective team performance. Other conclusions are that MBA learners support the use of feedback; learners wish to participate in a structured process; and feedback skills should be part of the training learners receive in the RRU MBA program.; This project makes recommendations for enhancing the team and individual learning through the use of feedback.