The ministry model provided a supportive environment for trauma victims' families by providing liaisons between the healthcare team and families. The families were cared for with support and compassion, decreasing their levels of anxiety and allowing the healthcare team uninterrupted opportunities to assess and treat the patients. Qualitative research was employed to test the model's effectiveness by means of pre and posttests, questionnaires, and interviews. The test results were derived from families who were involved in a small focus group, which yielded results in support of the hypothesis. |