Research On Governance Of Online Car-hailing In Kunming From The Perspective Of Collaborative Governance

Since the online car-hailing service entered the market of Kunming,it has filled the shortage of traditional cruise car service in the passenger transport market of Kunming with its unique convenience and comfort.Many passengers in Kunming like to choose online car-hailing as a means of daily life and work.Thanks to the rapid development of science and technology in recent years,online car-hailing,a brand new way of travel,has gradually become popular on the traffic roads in Kunming.As a new mode of travel,online car-hailing develops in the context of sharing economy.On the one hand,online car-hailing improves the efficiency of public travel and increases the traditional market competition in the traffic market of Kunming.On the other hand,we should also see,it also appeared some problems in the development,as some of the web platform company about car frequent security incidents,Kunming enterprise about the auto market is a large number of "black" and net car passenger complaints about channel is relatively single,which greatly improved the Kunming city traffic department management difficulty.The traditional government governance model has been unable to adapt to the rapid development of ride-hailing.The ride-hailing management departments in various places are actively exploring suitable local ride-hailing governance measures.Starting from this foundation,this paper mainly uses the research methods of literature research,questionnaire survey and interview,as well as the theory of good governance and collaborative governance as the theoretical basis of this paper,and uses the perspective of collaborative governance as the starting point to study the governance of online car-hailing in Kunming.the author in the scientific definition of web about car(governance)concept,interpretation about the cause of the vehicle management and work in Kunming about car enterprise governanceafter the empirical study,found that the present situation of Kunming about car enterprise governance in Kunming,the main problem is the government department and between collaborative network about the car market is not strong,mesh about car market mechanism is not sound,the government department opinion of consumers absorbing enough,Kunming enterprise about car industry association has not yet been established,Unable to play its autonomous function and the network about car related government management department did not form a resultant force,so the author further on the basis of the problem analysis of the specific reason,there are five aspects: the relationship of government departments and network about car market unequal,unreasonable government governance mode and network about car market lack of self-discipline consciousness,lack of government departments and consumers collaboration consciousness,Kunming enterprise about car market internal lack of corresponding coordination mechanism and network information about car between power and responsibility is not clear,on the basis of the given the corresponding specific suggestions and countermeasures,That is to give play to the synergy between government departments and the ride-hailing market,give play to the self-regulatory role of the ride-hailing platform market,enhance the awareness of collaboration between government departments and consumers,strengthen the collaborative relationship within the ride-hailing market and do a good job in ride-hailing cooperation and governance.On the whole,the author elaborates the full text from five parts,with the purpose of providing policy Suggestions and thinking for the improvement of governance level of Kunming municipal government through the previous empirical study,so as to make the online car-hailing market in Kunming better provide travel services for citizens.