| According to ii Media consulting data,the scale of K12 online education users in China will expand from 2015 to 2020.In the case of a small decline of K12 group,the scale of K12 online education users is not decreasing but increasing,and the penetration rate is increasing.With the continuous improvement of family living standards,parents pay more attention to children’s education.K12 online education is expected to maintain rapid development momentum.China’s K12 online education users will reach 37.65 million.During the epidemic period in 2020,the offline education and training activities are limited,the demand for online education is growing rapidly,and K12 online education also ushers in a new opportunity to accelerate the development.With the emergence of the development potential of K12 online education,capital has also seized the track.Internet giants such as Alibaba,Tencent and Bytedance have also accelerated the follow-up speed of education business line and opened the attack mode.Among them,TX Education Technology Co.,Ltd.is one of many online education companies.The number of online class payment accounts has exceeded 5 million,and the number of daily app active users has reached 588,000.The number of employees and tutors engaged in online courses has reached tens of thousands every year.Under this background,the new occupation "online learning service provider" arises at the historic moment,which is defined as the use of digital learning platform to provide personalized,accurate,timely and effective learning planning,learning guidance,support services and evaluation feedback for learners.The main task is to analyze learners’ learning situation and manage online learning classes.In the current common mode of online education,whether it is online one-to-one,small class,or live large class,there is no way to get around a huge team of online learning service teachers.These teachers are not front-line lecturers,but they undertake more after-school coordination,teaching management,answering questions and other back-end work.In this paper,TX education company,and the need for online learning service providers as the object,employees of human resource management status analysis.This paper first puts forward the existing problems,analyzes the causes,and then puts forward the optimization scheme design to ensure the scientific management of employees in TX education company.TX company’s current demand for new personnel is large,and the human resource management system is not perfect,which leads to high recruitment pressure,lack of rationality of salary system,lack of incentive system,too large organization,and low management efficiency.In view of the above problems in the management of personnel,in order to solve the actual problems of the enterprise and optimize the management plan,the author writes this article.And provide the corresponding theoretical basis and reasonable performance plan for the new occupation "online learning service provider",and provide guidance for the future development of online education.In this paper,through literature review,questionnaire,experience summary and other methods to study,the author first analyzes the problems existing in the management process of employees in TX company,and then combined with the theoretical basis and references for problem positioning,and effective analysis,at the same time visit the relevant turnover personnel for questionnaire survey and analysis,gives the optimization of management scheme. |