| At present,China attaches unprecedented importance to informatization,and requires colleges and universities to actively promote informatization construction and make every effort to build a large platform of “Internet + education”.The one-stop online service hall is an important part of the advancement of informatization construction in colleges and universities.Facing to all teachers and students,the platform assumes the responsibilities of various inquiry services,work services,and guide services,therefore it becomes an affair-handling platform for all faculty and staff and students in the colleges and university.Due to the short development time of one-stop online service halls in colleges and universities,there are problems such as low integration of websites,lack of attention to interface design and poor user experience,which result in users’ low efficiency of handing affairs and the failure of realizing the concept of one-stop service halls.Therefore,for the design of the website interfaces,the full display of the service information needs to be taken into consideration,as well as the improvement of the aesthetics of the web interface from the user’s point of view to enhance the user experience.This thesis focuses on the improvement of user experience to explore how to build a one-stop online service hall interface centered on users by colleges and universities from the perspective of users’ senses and emotions.Firstly,the thesis studies the characteristics of the one-stop online service hall interface of colleges and universities,which are multiple user roles and complex functions.It combines the situation of colleges and universities to propose core functions and sort out some core processes according to the needs of teachers and students on campus.It is proposed that the interaction design of the website interface should be user-centered and the principles of simplicity,uniformity,applicability and timeliness should be maintained in order to fundamentally improve the user experience.The interface interaction design process of the service hall is constructed and the user needs are deeply studied.The previously isolated OA system is integrated with the service hall system to sort out a new information architecture and then the principles and methods of sensory experience design and human-computer interaction experience design are proposed by taking other universities as examples.The new interface of the one-stop online service hall of a university in the southwestern region is achieved by the design from the five levels of the user experience element model.Finally,a user experience test is conducted on the research practice through questionnaires.The test content includes twenty-six secondary indicators to verify its feasibility.The test results show that the average scores of the service hall interface in the new version under the guidance of the research principles and methods of this thesis are higher than the old version’s scores,which proves that the new version of the platform has indeed improved the experience of teachers and students so that playing a huge supporting role in enhancing the sense of identity and loyalty of the website in the future.The beautiful and comfortable one-stop service hall interface enables teachers and students to maintain a happy mood when using it and it can become their right-handed assistants.Under the premise of advancing the informatization construction of colleges and universities,the research of this topic is in line with the purpose of serving teachers and students wholeheartedly.The user experience test of the one-stop online service hall of a university in the southwestern region has proved that the interface interaction design principles and processes proposed in this thesis are practical and feasible,which provides a new reference for the interface design of other domestic universities’ online service halls with certain practical application value. |
