| With the gradual development of social economy and the continuous growth of urban population,the current traditional way of public transportation in China has been unable to meet the needs of the public's daily life.As a representative of the sharing economy emerging in the era of The Internet and big data,online car hailing optimizes the allocation of idle resources and labor,which plays a significant role in alleviating the current urban traffic pressure,increases the employment opportunities of people to a certain extent,and also meets the travel needs of consumers.At the beginning of the web about car produced,such as flexible,economical,and other advantages,combined with network platform about car early in order to seize market,adopt the way of subsidies,so that the net about the car industry rapid development in a short time,attracted a lot of drivers and consumers into the network about the car market,has become an indispensable part of people's life.However,the rapid development of the ride-hailing industry has also brought many problems,and infringement of consumers' legitimate rights and interests is common in daily life.At present,online car hailing has gained legal status in China,and government departments have made basic regulations on the supervision of online car hailing.However,the effect is not ideal to solve the problems of infringing consumers' rights and interests in the operation of online car hailing.By elaborating the characteristics and legal status of online car-hailing services.This paper describes the characteristics of the network about car and legal status of network analysis about car service to infringement of consumer rights and interests of the phenomenon,excavate the causes behind the phenomenon of violation of consumer rights and interests,from the regulatory model,complaints mechanism,improving Suggestions insurance system,legal liability,etc,to ensure the network about the legitimate rights and interests of consumers. |
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