Research On The Protection Of Consumers’ Rights And Interests In Internet Finance

Network finance is the product of the deep integration of network technology and modern finance.The advent of Internet technology has had a profound impact on financial products,financial services,and financial organizations.While promoting the development of small and medium-sized enterprises,Internet finance plays an irreplaceable role for traditional financial institutions to meet the needs of consumers’ personalized financial services.However,Since Internet finance is an emerging format of innovative development,its consumer groups,business contents and risk characteristics are different from traditional finance.therefore,the traditional financial consumer rights and interests protection system and the Internet financial consumer rights and interests protection are not highly compatible,and the legitimate rights and interests of Internet financial consumers cannot be effectively protected,which has led to the chaotic development of the Internet financial industry,a large number of platforms with inconsistent qualifications are flooded with the Internet financial market,and fraud and infringement are widespread,harming the interests of Internet financial consumers.In this context,this paper aims at the new problems in the field of network finance,rethinks the current system,and tries to establish a unified prior legislative protection system,ex post supervision and ex post relief,to protect the rights and interests of consumers.This article reviews the four typical events in the protection of financial consumer rights and interests over the past year(January 2020 to March 2021),sorting out and analyzes the difficulties faced by consumer protection of Internet finance.In recent years,financial operators do not correctly perform the obligation of information disclosure,occupy or misappropriation of financial consumer funds,leaked financial consumer information frequent incidents of the rights and interests of financial consumers,coupled with the Internet finance itself has the characteristics of virtual,complexity,professional,leading to the Internet financial consumers’ right to know,security and fair trading is easy to suffer.The author believes that the reasons for the damaged consumer rights and interests of Internet finance are mainly caused by lagging legislation,In order to solve the problem of imperfect protection system of consumer rights and interests in network finance,this paper discusses the defects of consumer rights and Interests Protection System in network finance and consumer rights and Interests Protection in network finance this paper discusses the legal system,supervision mechanism and dispute resolution mechanism of consumer rights protection in Internet finance.Using for reference the beneficial experience of protecting the rights and interests of Foreign Internet financial consumers,This paper probes into the problems of financial consumers in China from three aspects of legal system,supervision mechanism and dispute settlement mechanism.