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Uncovering The Mechanisms Of Online Government Responsiveness

Posted on:2023-12-26Degree:MasterType:Thesis
Country:ChinaCandidate:X R TangFull Text:PDF
GTID:2556307073986109Subject:Public Management
Abstract/Summary:PDF Full Text Request
The government response is not only an essential expression of democracy but also an important part of modernizing governance system of China,which reflects the capacity for governance.With the continuous development of information technology,the internet has become an important place for political participation of citizens.The central and local governments have set up systemic input online platforms in cyberspace for seeking advice from netizens.These platforms are applied to responding to public concerns and providing convenient services.The research on the interactive behavior of online political inquiry and government response in the online platform can promote the establishment of "responsive government",which is conducive to establishing political participation mechanism with efficient interaction,sound cooperation between the government and citizens.Most of the previous studies on government response focus on response-ability and lack of discussion on the logical mechanism behind local government response.Many scholars study government response from the single perspective of public opinion to explore the correlation between response and public opinion,lacking the investigation of the overall government response mechanism.Therefore,this paper investigates current China’s through applying an important theory called "pressure-type system" and provides a relatively new perspective with Chinese characteristics for the research of government response.Combined with the actual situation,the following three questions are mainly studied: whether the multiple pressures on local governments have any impact on their responses;What types of inquires will be prompted to be responded by the multiple pressures on local governments;how to better optimize the government response toward the difference of local government.Through the big data crawler technology,this work obtained the four-year data of political inquiry of citizens on the Sichuan platform and the change of concern index in different fields in Baidu.Moreover,we conducted text analysis on the government reports of the Sichuan Government for the past four years.Massive political inquiry data provide a great data analysis basis for this research.On this basis,this work makes a descriptive analysis of the longitudinal response rate change and the temporal and spatial characteristics of the response.Furthermore,the difference in waiting time of citizens for political inquiry and response is clearly explained by using the K-M survival curve.Finally,this work applied the event history analysis method to conduct regression analysis on the government response behavior.First of all,we found that the online political platform has become an important place for citizens to participate in politics and express their opinions.The local governments are continuously establishing and improving the response system and ability.Secondly,there is a "selective difference" in government response in terms of waiting time for response.As the three questions mentioned above,we found that superior pressure,competitive pressure,and public pressure promote the response of government behavior.For different types of political inquiry,the local governments are subjected to different types of pressure: Consultation questions are mainly affected by competitive pressure and public pressure;Complaints and seek-help questions will be affected by triple pressures from superiors,competition,and the public.These results show that the pressure-type system remains works on the behavior logic of local governments and this system has an impact on the response behavior.Among the multiple pressures,competitive pressure is a powerful lever to push local governments to respond.Besides,local governments tend to respond to inquiries with less risk,lower pressure and are easier to deal with due to their limited response capacity and resources.The response speed of these local governments for some risky,high-profile,intractable questions is slower.Based on the research results,to better implement the "Internet mass line",the superior government should fully consider the differences between different local governments and promotes common progress among local governments through "healthy competition".Local governments should attach importance to the guidance of fairness values in response,and strengthen the awareness of responsibility to government officials and government administrators through political and ideological education.
Keywords/Search Tags:Government Response, Internet Politics, Pressure System, Event History Analysis, Big Data
PDF Full Text Request
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