A Study Of Employee Satisfaction In The Audit Department Of Accountancy Firm Z

With the continuous reform and opening up of China,knowledge has gradually become an important resource for wealth creation,and talents have gradually become the core competitiveness of enterprises.In today’s era of rapid internet development,the intensity of competition between enterprises is increasing,employment opportunities for knowledge workers are diversifying and job mobility is increasing.To achieve maximum utilisation of the wisdom and creativity of knowledge workers,the first issue to be considered is how to attract and retain knowledge practitioners.The key to talent retention management is to improve employee satisfaction.Employee satisfaction can be a direct and effective response to employee needs,as well as the outstanding problems of corporate human resource management.Therefore,improving employee satisfaction is a necessary tool for companies to maintain sustainable development.Accounting firms are intermediaries made up of senior knowledgeable personnel and rely heavily on the expertise and competence of their auditors.The complexity and increasing competition in China’s accounting services market has led many accounting firms into human resource management dilemmas: for example,auditors’ dissatisfaction with their jobs,excessive auditor mobility,lower CPA practice numbers and worrisome audit business quality.The actual situation of job satisfaction of auditors as front line personnel is very closely linked to the strategic development of the firm.This paper takes the audit department of Z accounting firm as the research object,summarizes the current status of research on employee satisfaction at home and abroad through literature research method,combines the current human resource management system of the audit department,constructs a job satisfaction evaluation index system,including five dimensions of job content,remuneration,career development,working environment and management style,issues 150 questionnaires,with the help of descriptive analysis and one-way ANOVA test analysis,clarifies the current status of audit audit employee satisfaction in Z accounting firm,analyses the reasons for the low satisfaction of audit employees,and proposes countermeasures for satisfaction improvement.The study found that: firstly,a total of 143 audit employees were included and their overall job satisfaction rating score was 2.98 out of 5,which is a medium to low level of satisfaction;secondly,audit employees were relatively more satisfied with the job content,management style and work environment dimensions,and less satisfied with both career development and remuneration and benefits dimensions;thirdly,based on the analysis of statistical variables,it was concluded that different Thirdly,based on the analysis of statistical variables,it is concluded that there are significant differences in job satisfaction among audit employees of different ages,education and years of service.Finally,with reference to the results of the analysis and the actual situation of the audit department of Z CPA firm,we propose countermeasures for improvement in terms of establishing an employee-oriented culture,improving the remuneration and benefits incentive system,scientifically matching manpower and business,implementing a broadband career management system and strengthening humanistic care,in order to improve the job satisfaction of audit employees in CPA firms and promote the long-term development of the firm.The aim is to improve the job satisfaction of audit staff and promote the long-term development of the firm.