A Case Study On The Optimization Of Elderly Care Service Of Taicheng Nursing Home In Guangzhou

In the context of the deepening of the aging of our society and the country’s efforts to promote healthy aging,despite the rapid development of institutional and community pension models,the actual pension needs of the elderly have not been effectively met.At present,most hospitals have to consider the problems of medical efficiency and medical resources.They believe that the elderly who need long-term inpatient care will squeeze out medical resources and usually only provide basic outpatient and inpatient services.However,most elderly care institutions can only provide basic daily care and basic nursing services for the elderly.Due to the lack of medical staff and medical equipment specialized in geriatrics,they usually cannot meet the needs of the elderly for professional medical services.The medical care and nursing care model is to meet the needs of the elderly for the elderly and medical care through the complementation of resources between medical institutions and elderly care institutions.Although the combined medical care and elderly care model is still in its infancy,it must be an effective way to solve the problem of aging in my country.With the implementation of national policies,preliminary results have been achieved in the combination of medical care and elderly care,and the model of integrating medical care and elderly care has become increasingly prosperous.With the strong support of Guangdong Provincial Government,Guangzhou Taicheng Nursing Home has scientifically and rationally coordinated the resources of old-age care and medical care,and implemented the service model of combining medical care and old-age care.This article adopts the literature research method,case research method,questionnaire survey method,induction method,etc.,to conduct a more in-depth discussion on the old-age care model of Guangzhou Taicheng Nursing Home.With the purpose of establishing a complete medical-care-integrated elderly care model,based on the current satisfaction surveys,management systems,human resources and service status of the elderly in Guangzhou Taicheng Nursing Home,and the effectiveness of the elderly-care services,several major issues are proposed.Types of problems: First,the lack of human resources required for integrated medical and elderly care services and insufficient professional medical personnel;second,the incomplete standard of integrated medical and elderly services,and there is no unified industry service standard;third,the high cost of integrated medical and elderly services,and the integrated elderly It is difficult for institutions to maintain operations;fourth,the high fees for combined medical and elderly care services and the single service content are not conducive to achieving fairness in the elderly.The reasons are as follows: First,the elderly medical care profession started late,the training of talents is insufficient,and the salaries of medical staff are not high;second,the research on integrated medical and elderly care services is still in its infancy,and the introduction of national policy guidance takes time;third,the implementation of integrated medical and elderly care services The model requires a large building area,and the medical and elderly care equipment to be configured is expensive.Fourth,the investment in integrated medical and nursing services is large,and the investment payback cycle is long,and fees need to be increased to maintain daily operations.In response to these problems and the reasons behind them,the following measures are proposed: First,the government should actively play a leading role and formulate relevant optimization policies and industry guidance standards;second,actively explore the establishment of social forces participation mechanisms and introduce social funds and commercial insurance funds Support the operation and long-term development of elderly care institutions;the third is to carry out professional training for elderly care,cultivate medical professionals in geriatrics,organize professional teams,and implement standardized and professional elderly care services;fourth,actively implement service assessments to meet the professional needs of the elderly Demand for elderly care services;The fourth is to optimize internal operation management from various aspects,enhance corporate competitiveness and service satisfaction,and enable nursing homes to achieve sustainable operation and development.