A Study On Theory And Application Of Benchmarking Management Based DEA

Facing the increasing fierce industrial competition and western economic crisis's affectation, the strategic environment that enterprises face is dynamic. Economy presents dynamic evolution process which is along with the environmental variation. The risk and the uncertainty in the management of enterprises increased, but the predictability reduces. All these cause the industrial boundary fuzzy.If any enterprise merely satisfies former operating results, or slightly change, the achievement is insufficient to support the maintenance competitive advantage for organization. Therefore, these request enterprise's management pattern more rigorous, order and flexible. Only then enterprises can hold the opportunity and avoid the threat. It is impossible for enterprises to rely on own creativity in all aspects to lead completely because of finiteness of resources. Enterprises must take a series of measures to obtain, save and conformity key technologies and management knacks through the unceasing study and innovation. This can build lasting competitive abilities. Benchmarking management is a most shortcut management that can reduce the s distance from advanced organization. Under this tendency, based on flow frame of benchmarking management, the theory has been studied. Therefore, the flow control in the enterprise entire movement process has been studied too. The main content is as follows:(1) The research on setting up benchmarking based on DEA.In the foundation of benchmarking classifies, the skill and method about hoe to choose the benchmarking has discussed. Data envelope analytic is mathematical programming methods that can appraisal relative efficiency of many decision-making units which have many inputs and outputs. In benchmarking management process, integrate DEA and AHP (analytic hierarchy process) to select the benchmark. Selecting suitable benchmark to enterprises enables choice actual operational.(2) The research on value chain of benchmarking management based on DEA. Through to analysis value chain theory, we think value-created and process-realized are the key link of enterprise operation. The goal of benchmarking management activity is to realize enterprise's value increment.Therefore; the management flow of value chain is structured. According to characteristic value chain's catenuliform system, construct two-stages DEA models to research the determination about content which the range pole manages. This downplays the former considering achievements target only, joins the middle variable, and simultaneously joins first certain factors to the second stage as the inputs. We fully considered the many essential factors of value-producing stage to which the enterprise final achievements influence. This can increase the possibility of benchmarking content.(3) The research on achievements of benchmarking management based on DEA.The achievements promotion is the goal of benchmarking management. Here, the common ground about achievements management and benchmarking management is analysised and the flow and model about achievements are established. Considering the influence to the achievements under determined and indefinited link, we utilize super efficiency DEA and definite-territory benchmarking management model, the research has done to find a way to promote achievement.(4) The research on benchmarking management capacity maturity. Based on the process thought, the capacity maturity model is established. The constitution of benchmarking managed capacity is studied, and the evaluating indicator system is established. Using fuzzy judgment method, we appraisal capacity and determine the capacity to locate the rank. So that next step can be selected to improve practice instructs enterprise's activity.Finally, this article selects the enterprise to conduct the empirical study. The organization flow is studied, content is selected as well as the evaluation of capacity maturity is done.On the one hand, the theory serviceability is examined;On the other hand,we proposed that enterprise should establishe complete and the unique pattern and form the unique value chain. Comparing own ability to the unique value ability, enterprise continues to make the unique value correspond, at last enhances the competitive power.