| This study determines the type of environment required to encourage employees who work in a warehouse environment to maximize their potential. In this study employees who currently work in the warehouse of a food distributorship company are encouraged to share their thoughts on the environment the company provides, and the type of environment that they think would encourage them to continuously advance their skills. The thoughts of these employees are compared to a representative sample of employees from the same company, who started in the warehouse, and are now top executives of the company. The concept of "user persona" is explored to provide a descriptive representation of employees who perform jobs in the warehouse, who possess potential to perform jobs far beyond their current position within the company. In this research they are described as "hidden giants."... |