| This research focuses on one of the main steps in outsourcing, supplier evaluation and selection. The main contributions of this research were twofold. First, best practices in the supplier's value stream were identified that directly or indirectly impact a supplier's quality and delivery. Second, a comprehensive supplier evaluation and selection model was developed based on the value stream concept to minimize the risk associated with two very critical supplier-selection factors, quality and on-time delivery.; A survey was conducted to identify best practices. The outcome of the survey was used to develop a computer based supplier evaluation model, which could be used in conjunction with other existing supplier selection factors, such as price and others, to select suppliers. |