| This dissertation was a study to determine whether human resource personnel and instructors of business communication differ in their perception of on-line resumes. Perception was defined in this study as an awareness or understanding.;Data was gathered from business communication instructors at public technical institutes, two-year colleges, and four-year colleges in Arkansas and from human resource personnel present at the University of Central Arkansas career fair. Two questionnaires were designed for each group. Information gathered in one section of both questionnaires was identical. Another section of each questionnaire gathered demographic information. Age, gender and type of work area were provided by human resource personnel. Business communication instructors provided information on age, gender, and on membership in the Association of Business Communication (ABC). Both groups provided information concerning computer expertise.;The first section of each questionnaire was divided into two scales: Resume Orientation and Personal Technology Usage. These scales were the dependent variables, while group, age, sex, computer expertise, type of work area, and membership in ABC were used as independent variables. A separate analysis for each of the two scales was completed using a one-way General Linear Model (GLM).;In this study, age, sex and computer expertise were not found to be factors affecting perception, awareness or understanding, of on-line resumes on the Resume Orientation or the Personal Technology Usage scale. For human resource personnel, a difference was found in perception of on-line resumes based on the respondent's business. For instructors of business communication, a difference was found in perception of on-line resumes based on the respondent's membership in ABC.;Further data revealed that designated class meetings for instruction of resumes was not evenly divided between traditional and on-line resumes. Two to five class meetings are designated for instruction of traditional resumes, while zero to one class meeting is designated for instruction of on-line resumes.;Further study is recommended using a larger pool of participants. It is also that the study be expanded to include more information on computer expertise and instruction. |
