Executive information systems: Their impact on executive decision making

An Executive Information System (EIS) is a computer-based information system designed to provide senior managers access to information relevant to their management activities. With such trends as globalization and intense competition increasing the importance of fast and accurate decision making, the use of these systems by executives may become a particularly important component of their decision making behavior. Previous research on EIS has focused on descriptive studies of how and why EIS are used. This research empirically examines the effects of EIS use on aspects of the decision making process. The frequency of EIS use and the length of time of EIS use are shown to increase problem identification speed, decision making speed, the extent of analysis in decision making, and perceived information availability. The length of time of EIS use is also shown to be related to perceived competition and perceived time pressure.