Research On Flights Delays Statistical Indicator System And Delays Rating Assessment

The work of flight delays statistics is used to measure the quality of airlines and related departments. Due to the lack of systematic delay statistical indicators and the clear responsibility positioning, the flight delay statistics methods used in China cause conflict in air traffic management department, airlines and airport. What' more, senior management lacks the overall evaluation indicators among air traffic management department, airlines and airport.On this issue, the paper begins with the systematic analysis of the entire flights process, uses the theory of statistical indicator system, AHP, material element analysis and fuzzy comprehensive assessment to make a further study. Based on the full investigation, the paper analyzes the problem existed in the domestic flight delays statistics work. In light of these problems, the paper presents the theoretical basis used to establish the indicators. The paper presents the systematic analysis of the entire flights process and air traffic management department, airlines and airport duties, constructs the delay statistical indicator system and processes delay index using theoretical models and methods.Compared with the present flight normal statistical standards and the actual trial in Okey, the research results above can actually and truly trace the entire flight process, reflect the actual operation flight, effectively support the airline delay control and operating management.