The Research On The Management Of Guangdong Telecom Technical Support Center

The research on the management of the Guangdong Telecom Technical Support Center, which is facing the changing situation of China Telecom industry is in this article. The analysis and research on the Strategy, Structure, System, Share-value, Style, Staff and Skill of the Guangdong Telecom Technical Support Center are done using some analysis tools such as the Mckinsey 7-S Model, the SWOT analysis, the Analytic Hierarhy Process(AHP) and Fiedler contingency model. Some suggestions for the problems are prompted, and the improved Matrix structure theory is invented in the article. Finally, it makes a conclusion that 7-S should be improved together for solving management problem.What the research in this article are very meaningful and useful for prompting the management level of Guangdong Telecom Technical Support Center.