| Communication is absolutely necessarily to every management work. It is a special contact way among the individuals, and is an amplifier. That is to say, it is an important management way.This paper put forward that the essence of communication is the pass of information, and the process of communication is the pass of communication on based of the conclusion that is already exist about meaning, way, process, purpose, function, channel and net of communication. So the pass process is abstracted a system, which involves three basic elements: namely information resources, pass channel, and the receiver of information. This system cannot efficiency run because it is endlessly impacted by outside factor and fault of pass channel. The paper inducts the theory of error eliminating, information theory, system theory to solve this problem. The distortions of error in the pass process of information are analyzed from the point of view of the error information pass in the organization, then to reveal the cause of communication failing in the organization, and table a proposal.First, the error recourses is attracted a error recourse room, which consist of two signs, one is the error recourse that give out n sign, the other is the probability that the sign present, and then the average error information quantity that bring out by error recourse can be gotten by seeking the probability. On based of it, the extend error recourse definition, error quantity, united error quantity, limited calculation formula of error quantity can be acquired, and a typical error recourse-Markov error recourse is analyzed.After researching the error sources, we analyze the error transfer channels, which is the core content of the paper. It includes how much error receivers can receive. Then, the transferring channels are considered as one simply system model, from which average error mutual value, doubtful value, capacity of channels are researched. At last, six theorems are received.
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