The Establishment Of Electric Enterprise's Performance Measurement System With Case Study

Along with the enterprises' entry the knowledge-based economy ages, the global economic integration processes so fast and market competition becomes increasingly intensive, therefore, under such condition enterprises should continuously increase their competitive ability to adapt to the environmental request. How to have a good understanding of the management condition of the enterprises, how to measure the implement of the enterprises strategies and how to direct the enterprises to promote their performance from different aspects? All of these problems are the mission faced by the enterprises' performance measurement.As the infrastructure sector of our country, the electric power industry occupies 8% of the country's whole fixed assets. How to establish enterprises performance measurement which meet the demand of the electric power market, adapt to the electric power system reform, and produce due leading function to the management of the electric power enterprise satisfying the benefits of stakeholders, has become a very pressing question.The shortage of current electric power enterprise performance measurement is becoming obvious in the continuously changeable environment. Primarily, the shortages include the following aspects: (1) Over-emphasizing on the enterprise inner evaluation while neglecting the social performance analysis; (2) Emphasizing the economic performance indexes while neglecting the social performance indexes;(3) Paying more attention to financial index, while ignoring non-financial index. These shortages not only bring about obstacle when measurement the enterprises' performance, but also may mislead the enterprise development.According to the necessity of the electric power enterprise performance measurement improvement combined with the analysis of the exterior environment, market construction and the characteristics of the electric power industry, this paper adopts the balance scorecard method put forward by Kaplan and Norton from four aspects, that is finance, the customer, inner process, study and grow up. At the same time, it makes use of the Delphi technique, AHP decision-support model and main composition analysis method to engender weighted index. As the result, we set up a new electric power enterprise performance measurement.To provide substantial evidence, we selected 30 listed electric power enterprises as the sample of the financial analysis. After ascertaining the weight of each index under the financial index, we sort order the financial performance of 30 listed enterprises. In the individual cases analysis of the Fengtan water and electric power enterprise, through the calculation of the synthesis performance, we make compare vertically from time angle and horizontal from the industrial angle. After that we scoop out the information in depth, make further analysis and put forward advisable suggestionThrough the analysis of the case, it is proved that the performance measurement is valid and applicable. At the same time, limitation exists in balance scorecard method and the application of the performance measurement. This paper analyzes the limitation and puts forward the expectation of the further study as well.